Notifications about our support and maintenance programs – general system requirements.

We welcome all of our customers to email or call us for usage and technical issues. To facilitate a support request please be prepared with a detailed account of what you were doing, along with screen shots if possible.

We encourage all customers to use the Live update feature to make sure it is always up to date.

Notifications and Bulletins

Versions 14 and higher are supported. Customers running previous versions will be asked to upgrade.

System Requirements

Client
Windows 7 or higher.
For 3D Feature Recoginition Estimating with SolidWorks, A list of supported video cards and drivers are listed at this SolidWorks support site:http://www.solidworks.com/sw/support/videocardtesting.html
Server
Microsoft Server 2003 or higher

Contact Support:

Support Phone Number: 262-860-0560 , Select Option 2